Public Records

NOTE: Customers seeking information about their account or water usage can contact Customer Care, 303-893-2444.

Construction firms or others seeking system maps or utility locations can do so online.

Denver Water is a local government entity and will make public records available for inspection in accordance with the applicable provisions of the Colorado Open Records Act, Colorado Revised Statutes §24-72-201, et seq. The act mandates access to many types of records, but it also provides exemptions on the basis of confidentiality, privilege and security, among others.

All Requests

All requests for public records must be made in writing and must include the following:

  • Requestor’s full name, address and telephone number.
  • As detailed description of the records requested as is reasonably possible.
  • A statement that the request is made pursuant to the provisions of the Colorado Open Records Act, Colorado Revised Statutes §24-72-201, et seq.

Requests from residents

Written requests by anyone except the media must be delivered in person, by mail or by email to publicrecords@denverwater.org. Mailed requests should be addressed to:

Custodian of Records
RDA, MC 250
Denver Water
1600 W. 12th Avenue
Denver, CO  80204-3412

Requests from the media

Written requests from the media must be delivered in person, by mail or by email to stacy.chesney@denverwater.org. Mailed requests should be addressed to:

Stacy Chesney
Communications & Marketing, MC 312
Denver Water
1600 W. 12th Avenue
Denver, CO  80204-3412

Fees for Research and Copies of Public Records

Fees may apply to researching and copying public records as permitted by the Colorado Open Records Act (CORA). See a complete list of applicable fees.

Questions

For more information about access to public records, please see the Denver Water Operating Rules, Chapter 18, or contact the Custodian of Records at 303-628-6414 or publicrecords@denverwater.org.