Be in the H2Know

Customer Support

Contact Us

Customer Care
For questions about your payment, billing and account information, or to start or stop service contact us at 303-893-2444 during regular business hours, Monday – Friday from 7:30 a.m. to 5:30 p.m.*

Si tiene preguntas, llame al representante de cuidado de cliente: Ventas al 303-893-2444.

You can also e-mail us at Please allow up to two business days for a reply.

*Customer Care Holiday Hours

  • Thursday, Nov. 24: Closed
  • Friday, Nov. 25: 7:30 a.m. – 4 p.m.
  • Monday, Dec. 26: Closed
  • Monday, Jan. 2: Closed

Call 24 hours a day, 7 days a week to report a leak, main break or emergency service problem: 303-628-6801