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Customer Support

Contact Us

Customer Care
For questions about your payment, billing and account information, or to start or stop service contact us at 303-893-2444 during regular business hours, Monday – Friday from 7:30 a.m. to 5:30 p.m.*

Si tiene preguntas, llame al representante de cuidado de cliente: Ventas al 303-893-2444.

You can also e-mail us at customercare@denverwater.org. Please allow up to two business days for a reply.

*Customer Care 2017 Holiday Schedule

  • Monday, Jan. 2: Closed (New Year’s Day Observed)
  • Monday, Jan. 16: Closed (Martin Luther King Jr. Day)
  • Monday, Feb. 20: Closed (Presidents Day)
  • Monday, May 29: Closed (Memorial Day)
  • Tuesday, July 4: Closed (Independence Day)
  • Monday, Sept. 4: Closed (Labor Day)
  • Friday, Nov. 10: Closed (Veterans Day Observed)
  • Thursday, Nov. 23: Closed (Thanksgiving Day)
  • Monday, Dec. 25: Closed (Christmas Day)

Emergencies
Call 24 hours a day, 7 days a week to report a leak, main break or emergency service problem: 303-628-6801