What if I don't think my service line has lead?

As part of Denver Water’s regulatory requirements for the Lead Reduction Program, we must be able to show that either Denver Water has replaced the lead service line or have proof that there is no lead in the home. Because water service lines are customer-owned, Denver Water doesn’t know with certainty what the material of the service line is after the tap on the main in the street and into the property. The Lead Reduction Program is focused on making sure a customer’s entire service line is free of lead. If work was performed on a property’s service line in the past, it is possible that the work only removed part of an existing lead service line. Another section that may contain lead could still be carrying water into the home.
Denver Water needs to complete the investigation process to remove a property from the Lead Reduction Program. We complete investigations to gather additional information and data so that we are confident in removing your property from the program. Once we have completed our investigation process and can confirm if should be included in the program, we will send you a letter of the results.
If you replaced the service line on your own and have documentation, invoices or paperwork that shows those details, send to Denver Water at lead@denverwater.org to review these records to verify whether there was a full service line replacement from the main to the house.