Why am I receiving a water pitcher and filter from Denver Water?

Your home or business may be one of the estimated 64,000-84,000 properties in Denver Water’s service area that has a lead water service line — the pipe that brings water from the water main in the street to the plumbing in your home. Because you may have a lead service line at your home or business, you are part of Denver Water’s Lead Reduction Program. The program will replace customer-owned lead service lines with copper service lines at no direct charge to you. When initially launched, all lead service lines were slated to be removed by 2035.
The Environmental Protection Agency’s action level for lead in drinking water is 15 parts per billion (ppb). To put it in context, one part per billion is like one dollar out of one billion dollars.
It is important to note, however, that the action level is not a health indicator. Lead builds up in the body over time, so ongoing exposure, even at low levels, may eventually cause health effects.
Infants and children are more vulnerable to lead than adults, whether from drinking water or other sources. Formula-fed infants are especially vulnerable to lead in drinking water because tap water is used to make up 90% of their diet.
We recommend following these steps to reduce risk for all members of your household and going to the Colorado Department of Public Health and Environment website for more information on lead exposure. If you are concerned about the health of your children, please talk with your pediatrician.
In addition, a free water pitcher and filters are being provided to all customers who may have a lead service line to use up to six months after their service line is replaced. You should have received a packet of materials from Denver Water outlining the Lead Reduction Program. If you haven’t received this packet, please contact Denver Water Customer Care at 303-893-2444.