If you have a past-due balance on your account, now is a great time to catch up, especially if you water a lawn during the summer. Bills will be lower when outdoor watering stops and you’re only charged for essential indoor water use — which is billed at the lowest rate.
Any payment is better than no payment. If you keep your balance below $100, you are not at risk of having your water service turned off.
You can make full or partial payments by:
- Making a payment through your online account or making a one-time guest payment online.
- Sending a check in the mail.
- Calling our automated payment service at 1-800-556-0292.
- Paying at any Western Union agency location or at a King Soopers customer service desk.
Denver Water also offers one-time payment assistance to those who may qualify. Our Customer Care representatives are experts in helping customers navigate payment options and customers’ unique circumstances. They can be reached via thiscontact form or by calling 303-893-2444.
We also partner with the Mile High United Way 2-1-1 Help Center, which is a multilingual, confidential service connecting our community to vital resources. Find out if you qualify for hardship assistance by calling 211, texting your ZIP code to 898-211 or visiting 211Colorado.org.